Customer Reviews

I was very happy with everything and I hope to use your services again next time I am in Zanzibar.

I used Kibabu Cars for a 4-day holiday in September. I was late to come out of the airport, probably the last one to leave the arrivals area as they lost my luggage. Kibabu's colleague was outside waiting for me. I was aggravated enough already because of the baggage ordeal and it was late so I forgot to do all the checks which the forums warn about - driving permit, insurance, car condition, etc. I just took the keys and handed the guy $100 in cash as a deposit. I was a bit uneasy about this, but it was in the conditions to which I had agreed.
As a white driver in Zanzibar, I was stopped at every single checkpoint on the island and the police would look at everything possible. I must have been stopped about 12 times during my stay there and they never found anything wrong with the car or the papers. Everything went smoothly. On my return of the vehicle at night at the airport, I met the same colleague of Kibabu who had given me the keys. He had a quick look at the car and was quick to hand back to me what appeared to be the same new dollar bills I had given him.
Overall, everything was fine and I am happy to have used Kibabu and would gladly do so again next time I am in Zanzibar. His price was reasonable, all documents were in order, his employee was punctual with the appointments and the car itself, despite old, was in good condition and was running smoothly.

Hristo (Bulgaria) · 11/2016

My experience with Kibabu Cars is more than positive.

They were recommended by a friend and I knew everything will be smooth and without problems. And it was.
I am impressed the team answered very quickly to my messages at any time I had questions. All necessary permissions, registrations and papers were
correct and I had no problems with the policemen on the island. The car was well maintained, I was even upgraded with bigger one, but came with almost
empty tank as it is written in their contract. Wish I didn't miss to ask for a full tank. They could think to offer this as additional service, because I spent about half an hour in an unexpected traffic jam and was worried all the time if there is a gas station nearby.
A very minor negative: I was asked to pay 50% deposit via bank transfer/Western Union, which I was not happy with because of the bank taxes. They assured me they work on excepting card payments soon.
Next time I visit Zanzibar I would be happy to use Kibabu Cars again for sure...

Biser H. (Bulgaria) · 11/2016

Reliable, on time, good service. Jean-Marc L. France

Jean-Marc L. (France) · 10/2016

Thanks again for the great service!

Everything was perfect. I had no problems with the car and the communication was great.
I will definitely come back!

Hans A. (Belgium) · 10/2016

Thank you, we've arrived home safely and completely satisfied with our stay in Zanzibar.

We had a great time and were very contended with Kibabu services. There was no problem picking up the car nor returning it in evening hours while in a bit hurry because of our scheduled flight. Car was in good condition taking account of local roads and conditions. Everything went just fine and that's good. Looking forward to visit Zanzibar again.

Marian (Slovakia) · 10/2016

My husband and I rented one of Kibabu’s cars and couldn’t be happier.

The car ran very smoothly across all the various roads and side-roads (a lot were very bumpy) yet the car held its own! We felt that the Kibabu team were always at hand and when we managed to flatten the car battery at 11pm, we had immediate help and were soon on our way – you guys are amazing and we’ll definitely be using your services again should we come back to the beautiful Zanzibar! ☺

Ann and Almog (Israel) · 10/2016

As from first email everything was just as we agreed.

Guy waited for us on the airport, gave us all necessary information and our holiday could start.
Car (Toyota Rav 4) that we rented was good, so we didn't have any issue with it. After 10 days, guy from Kibabu Cars waited us on the airport as we agreed and everything went smoothly. Big recommendation for everyone!

Vladimir (Serbia) · 09/2016

Good job Team Kibabu!

I had a good experience and very smooth transaction with Kibabu, the presence of your team at the arrival made me feel confident about the rental.
Overall a very good experience. If I have to pick one thing that could be improved would be the map that is given, I was expecting a map with some more details of the roads, but that didn't turn out to be an issue.
Comment of Kibabu Cars: Unfortunately, there are only basic maps available on the island. Thank you for pointing this out to us though, we will advice our clients to consult Google Maps for more detailled mapping, which is also available offline.

Fabio N. (Dubai) · 09/2016

Loved it

Service was very good, especially at pickup
Will recommend to anyone going to Zanzibar
Car was great and in great shape
Thanks a lot!

Louis (South Africa) · 09/2016

We would like to thank you for your great service!

We have already recommended your company to our friends looking to visit Zanzibar. We truly enjoyed driving around the island with the car we rented. We did not encounter any issue with it. The police were very nice, we were stopped 3 times. They asked for the driving license, our itinerary and wished us a good trip each time. Overall it was a great experience!

Maya & Philipp (Germany) · 09/2016

I am highly satisfied with the level of service Kibabu Cars has provided.

They are very reliable and offer significant discounts when you book a car for over 7 days. Their cars are in good condition and well maintained, registered and insured. They were very punctual when we took and returned the car. In addition, the petrol consumption of the car we rented was very low, they provided all the necessary information regarding traffic regulations and all details you need to know while
driving in Zanzibar and they offer road assistance. I highly recommend Kibabu Cars.

Petar (Serbia) · 09/2016

If you are looking to hire a self-driven car in Zanzibar, look no further!

Kibabu was just excellent -- the booking, delivery and hand-over -- all very smooth and hassle free. Their customer service team's response is always prompt and helpful. The car was clean and in great condition. They delivered the car on time and arranged for pick up at the airport upon our return. Thanks so much Kibabu team!"

Deepak (Addis Abeba) · 08/2016

Thanks Team Kibabu for the perfect service provided for our car hire during our time in Zanzibar!

Everything before our arrival was perfect, very quick responses to all questions and issues, and very happy and willing to be flexible to a couple of very last minute changes of plans. It can be hard to find providers that are trustworthy but Kibabu most certainly is. The car was perfect, pickup and drop off was easy and no issues in between. I would recommend you to anyone heading to Zanzibar. Thanks very much!

Ben & Jess (Melbourne, Australia) · 08/2016

Meanwhile we are safe home from our great holiday at Zanzibar/Tanzania.

Our stay in Zanzibar has been completed in the end with a rental car from your company for 5 days. The special requests from our side were 100% successfully organized.
Pick up car at the airport after a 3 day safari and return car at our last hotel in stone town was super ; along with the organization of the driver license , tips and tricks for island/police and the taxi service to the airport I would recommend your company to everyone who wants to explore the island "their own - hakuna matata "way - to all of them : do it like this because experience is great and not to fear anything ( also police is very friendly when you approach them Pole Pole with a smile )
Thanks for an excellent service!

Fam A. (Belgium) · 08/2016

We rented a car from Kibabu cars in July and I must say I was really impressed by absolutely everything!

The whole booking/renting process went so smooth and without any issues. The employees at the office were really friendly, answered all of my questions and the longest waiting period for them to reply was 20 minutes!
I kid you not! At Kibabu cars people were working hard towards customer's satisfaction. The car was well maintained with low mileage and in very good condition, very reliable! All stickers on the windshield were current and up to date. I have been stopped by the police many times and everytime it all went smooth and they couldn't find anything, so they would ask for a bribe!
I was met at the airport by Mr Kibabu himself. He is a very nice, young person and I must admit that I really enjoyed meeting and talking to him. He was really easygoing, polite and relaxed. He woildn't rush as for anything and unlike most "businessmen" in Zanzibar, that would try to sell you just about anything, he never annoyed us with any offers. On the contrary - even after we returned the car, he didn't even try to sell us taxi service to the airport, therefore I gladly asked him if he would give us a ride to the airport on the next day, as we trusted him. Mr Kibabu accepted and on the next day he showed up just at the agreed time (this is also rare as everything in Africa is "pole pole").
I highly recommend Mr Kibabu and his team, especally if you don't want to be scammed, pushed, overcharged and want to be able to rely on the car and the company you rent it from!
Thank you, Mr Kibabu, thank you everyone at Kibabu cars! You have been awesome and if I ever come back to Zanzibar, I would never even think about renting a car from somebody else!

Best regards and greetings from Bulgaria,
Svet
July 2016

Svet (Bulgaria) · 08/2016

Thanks for the great rental experience.

Rented a car for one week in Zanzibar from KIBABU.
Service was very professional, car was as advertised.
Would most definitely do business with this company again.
Already recommended it to many friends.

Simon (Canada) · 08/2016
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