General Car Rental Questions
1. Why should I rent a car in Zanzibar?
Renting a car gives you the freedom to explore Zanzibar at your own pace without depending on taxis or fixed tour schedules. You can visit beaches, restaurants, Stone Town, cultural attractions and other parts of the island according to your own itinerary.
2. How much does it cost to rent a car in Zanzibar?
Kibabu Cars offers rental cars starting from USD 25 per day. The final price depends on the vehicle, rental dates and rental period.
3. What cars are available for rent?
Our fleet includes a range of SUVs and family vehicles, including:
• Nissan Juke — USD 25/day
• Toyota RAV4 3-Door — USD 30/day
• Suzuki Escudo 5-Door — USD 30/day
• Toyota RAV4 5-Door Old Shape — USD 35/day
• Toyota RAV4 5-Door New Shape — USD 40/day
• Toyota Vanguard — USD 40/day
• Toyota Harrier — USD 50/day
• Toyota Alphard — USD 50/day
• Toyota Land Cruiser Prado — USD 100/day

Vehicle availability depends on your travel dates. Long-rental discounts may apply to selected vehicles; contact us for a quotation.
4. What is the minimum rental period?
The minimum rental period is 2 days.
5. Can I rent a car for just one day?
Our standard minimum rental period is two days. Contact us if you have a special requirement, as availability and circumstances may vary.
6. Do you offer discounts for longer rentals?
Yes. Rentals of more than 6 days may qualify for a discount of up to USD 5 per day, depending on the vehicle and booking period.
7. Can I rent a car for several weeks?
Yes. Longer rentals are available subject to vehicle availability. Contact us with your dates and preferred vehicle for a quotation.
8. Can I rent a car for one month?
Yes. Monthly rentals may be available for selected vehicles. Contact us directly for monthly rates and availability.
Booking & Reservations
9. How can I book a car with Kibabu Cars?
You can contact us through WhatsApp or make an enquiry through our website.

For a quotation, send us:
• Pickup date & time
• Return date & time
• Preferred vehicle
• Pickup & Drop-off location
10. What information do you need to confirm my booking?
We normally need your travel dates, selected vehicle, pickup and drop-off details and driver information.
11. Do I need to pay in advance to reserve a car?
No. Prepayment is not compulsory for standard bookings. You may pay on arrival, or you can choose to secure your booking in advance using the payment option provided by our team.
12. Is the booking payment the same as a security deposit?
No.
An optional advance payment can be used to secure or partially pay for your reservation.
A security deposit is an amount held against possible vehicle damage.
Kibabu Cars does not require a security deposit for standard rentals.
13. Can I change my booking after confirmation?
Yes. Contact us as soon as possible if you need to change your dates, vehicle or pickup/drop-off location. Changes are subject to availability.
14. Can I choose a specific car model?
Yes. You can request a specific vehicle from our fleet, subject to availability for your dates.
15. What happens if the vehicle I requested is unavailable?
We will offer an alternative vehicle of similar or appropriate category where possible and confirm any price difference before making a change.
16. Can someone else make the booking for me?
Yes. A booking can be made on behalf of another traveller, but the authorised driver must meet our driving requirements.
Rental Prices & What Is Included
17. What is included in the rental price?
Depending on the vehicle and booking, our standard rental includes:
• Comprehensive insurance, subject to the rental agreement
• Unlimited kilometres
• Free Zanzibar Airport delivery and collection
• Free Stone Town delivery and collection
• 24/7 customer support
18. Are there hidden charges?
We aim to keep our pricing transparent. Any applicable additional service, optional extra or location-based delivery fee will be communicated before confirmation.
19. Are taxes included?
Applicable taxes and charges are reflected in the rental price or communicated as part of your quotation. If there is any additional government or service charge applicable to your booking, we will inform you before payment.
20. Are kilometres included?
Yes. Unlimited kilometres are included in our standard rental.
21. Do you charge extra for driving long distances around Zanzibar?
No mileage surcharge applies because our standard rental includes unlimited kilometres.
Security Deposit & Payment
22. Do I need a security deposit?
No. Kibabu Cars does not require a security deposit for standard rentals.
23. Do you accept cash payments?
Yes. Cash payment on arrival is available for standard bookings. If you prefer to pay in advance, ask our team for the available payment options.
24. Can I pay by bank transfer?
Yes, bank transfer may be available. Our team will provide the appropriate payment details during the booking process.
25. Can I pay by card?
Card payment availability depends on the payment option provided for your booking. Contact us if you prefer to pay by card.
26. Is there a payment fee?
If a payment method involves an additional processing fee, this will be communicated before payment.
Insurance
27. Is insurance included with the rental car?
Yes. Comprehensive insurance is included in the rental price, subject to the conditions and exclusions in the rental agreement.
28. Does comprehensive insurance cover everything?
No insurance policy covers every possible situation.

Certain items and types of damage may be excluded from standard insurance, including:
• Tyres and rims
• Side mirrors and glass
• Keys
• Underbody or undercarriage damage
• Damage caused by negligence or misuse
• Damage caused by an unauthorised driver
• Damage caused while driving under the influence of alcohol or drugs
• Damage resulting from traffic-law violations

Please read your rental agreement carefully before driving.
29. Is there an excess if I have an accident?
The applicable excess depends on the circumstances and the terms of your rental agreement. Customers may be responsible for an excess where the rental agreement provides for one, particularly in cases involving negligence or excluded damage.
30. What happens if another driver causes an accident?
Contact Kibabu Cars immediately and follow the instructions of our team. The circumstances of the accident and the applicable insurance terms will determine the next steps.
31. What should I do after an accident?
First ensure everyone’s safety. Contact the relevant authorities where required and contact Kibabu Cars immediately. Do not leave the scene unnecessarily or make private arrangements concerning the vehicle without contacting us.
32. Does insurance cover tyres?
Tyres and related damage are excluded from standard insurance coverage.
33. Does insurance cover side mirrors?
Side mirrors are excluded from standard insurance coverage.
34. Does insurance cover lost keys?
Lost or damaged keys are excluded from standard insurance coverage.
35. Does insurance cover underbody damage?
Underbody or undercarriage damage is excluded from standard insurance coverage.
Zanzibar Driving Permit
36. Do tourists need a Zanzibar Driving Permit?
Yes. Foreign visitors driving in Zanzibar need the appropriate local driving authorisation.
37. Can Kibabu Cars arrange the Zanzibar Driving Permit?
Yes. We can assist with arranging the Zanzibar Driving Permit for our customers.
38. How much does the Zanzibar Driving Permit cost?
The permit arranged through Kibabu Cars costs USD 25 per driver.
39. Does every driver need a permit?
Yes. Each person who drives the rental vehicle should have the required driving authorisation.
40. What documents are required for the permit?
We normally require:
• Valid driving licence
• Passport copy
• Passport-size photograph

Send the documents before arrival whenever possible so we can prepare the permit in advance.
41. Can I drive with only my international driving licence?
Do not assume that an international driving document automatically replaces the required Zanzibar local driving authorisation. We recommend arranging the appropriate Zanzibar permit before driving.
42. Can I drive the rental car before receiving the permit?
You should not drive the vehicle until you have the required driving authorisation and documentation.
Driver Requirements
43. What is the minimum age to rent a car in Zanzibar?
The minimum driver age is 18 years.
44. How long must I have held my driving licence?
The driver should have held a valid driving licence for at least one year.
45. Can I add another driver?
Yes. Additional drivers can be added subject to the applicable requirements and fee.
46. Does an additional driver need to provide documents?
Yes. Each authorised driver should provide the required identification and driving documents.
47. Can someone who is not listed as a driver drive the car?
No. Only authorised drivers should drive the rental vehicle.
Airport & Hotel Delivery
48. Is airport delivery free?
Yes. Zanzibar Airport delivery and collection are free.
49. Do you deliver cars to Zanzibar Airport at night?
Yes. We provide 24/7 customer support and can coordinate vehicle handover for late-night and early-morning arrivals subject to prior arrangement.
50. What information do you need for airport pickup?
Please provide:
• Flight number
• Arrival date & time
• Your contact details

This allows our team to coordinate the handover.
51. Is Stone Town delivery free?
Yes. Delivery and collection within Stone Town are free.
52. Do you deliver to hotels?
Yes. We can deliver rental cars to hotels, villas, resorts and other suitable locations.
53. How much is delivery to coastal areas?
Delivery and collection to coastal areas is USD 20.
54. Can I pick up the car at the airport and return it somewhere else?
Yes. Different pickup and drop-off locations can be arranged subject to availability and any applicable delivery or collection fee.
55. Can I have the car delivered directly to my hotel?
Yes. Provide the hotel name and exact location when booking.
Fuel
56. What is the fuel policy?
Kibabu Cars uses an Empty-to-Empty fuel policy. The vehicle should normally be returned at approximately the same fuel level at which it was received.
57. Do I need to return the car with a full tank?
No. Our standard policy is Empty-to-Empty, not Full-to-Full.
58. Where can I buy fuel in Zanzibar?
There are fuel stations in different parts of the island. Our team can also guide you to nearby fuel stations when needed.
Rental Period & Vehicle Return
59. How is one rental day calculated?
One rental day equals 24 hours from the agreed pickup time.
For example: Pickup Monday at 10:00, Return Tuesday at 10:00 = 1 rental day.
60. What happens if I return the car late?
Contact us if you expect to be late. Additional rental charges may apply depending on the length of the delay and the terms of your rental agreement.
61. Can I extend my rental while I am already in Zanzibar?
Yes, subject to vehicle availability. Contact us as soon as possible before your original return time.
62. Can I return the car early?
Yes. However, an early return does not automatically guarantee a refund for unused rental days. Please check the terms of your booking.
63. Can I return the car at a different location?
Different return locations may be possible. Contact us in advance so we can confirm availability and any applicable collection fee.
64. Can I return the car outside normal business hours?
Yes, subject to prior arrangement with our team.
Cancellation
65. Can I cancel my car rental?
Yes. Free cancellation is available before the scheduled pickup time, subject to the terms of your booking.
66. What happens if I cancel at the last minute?
Contact us immediately. The applicable cancellation terms depend on the timing and conditions of your booking.
67. What happens if I do not show up?
A no-show is non-refundable.
68. What if my flight is delayed?
Contact us immediately with your updated flight information. We can coordinate the handover based on your new arrival time.
Driving in Zanzibar
69. Which side of the road do vehicles drive on in Zanzibar?
Vehicles drive on the left-hand side of the road.
70. Is driving in Zanzibar safe?
Self-driving can be a convenient way to explore Zanzibar, but visitors should drive carefully and remain aware of local road conditions.

Pay attention to:
• Pedestrians, cyclists & motorcycles
• Animals & speed bumps
• Narrow & unpaved roads
71. What documents should I carry while driving?
Carry your valid driving licence, Zanzibar Driving Permit, rental documentation, and relevant vehicle documents.
72. Are there police checkpoints in Zanzibar?
Yes. Police checkpoints can occur. Always carry the required driving and vehicle documents.
73. Are there speed cameras in Zanzibar?
Some roads in Zanzibar have speed-monitoring cameras. Drivers should observe posted speed limits and local traffic regulations.
74. What happens if I receive a traffic fine?
Traffic fines resulting from the driver’s actions are generally the responsibility of the driver. Contact Kibabu Cars if you receive a traffic-related notice so we can advise you on the appropriate procedure.
75. Do I need a 4x4 to explore Zanzibar?
Not necessarily. Many popular destinations can be reached with a normal car. A larger SUV or 4x4 may be more comfortable for travellers planning to use rough, unpaved or remote roads.
76. Can I drive at night in Zanzibar?
Yes, but extra caution is recommended because some roads may have limited street lighting, pedestrians, cyclists, motorcycles and animals.
Vehicle Features
77. Are your rental cars automatic?
Our current fleet is primarily automatic. Please confirm the transmission of your selected vehicle before booking.
78. Can I request a specific vehicle?
Yes, subject to availability.
79. Are the vehicles suitable for families?
Yes. We have several spacious vehicles suitable for families and groups, including the Toyota RAV4, Vanguard, Alphard and Prado.
80. Do you offer SUVs?
Yes. Our fleet includes several SUV options such as the Nissan Juke, Toyota RAV4, Suzuki Escudo, Toyota Vanguard, Toyota Harrier and Toyota Prado.
81. Can I request a baby seat?
Yes. Baby seats are available on request and are provided free of charge. Please request one when booking so we can prepare it for your vehicle.
82. Do the rental cars have GPS?
Vehicles do not normally include built-in GPS. Customers can use Google Maps or another navigation application on their phone.
Breakdown & Emergencies
83. What should I do if the car breaks down?
Contact Kibabu Cars immediately. Our team will assist you and determine the appropriate solution depending on the problem and your location.
84. What should I do if I get a flat tyre?
Contact Kibabu Cars for assistance. Tyre damage is excluded from standard insurance coverage, so costs related to punctures or tyre damage may be the customer’s responsibility.
85. What happens if I lose the car key?
Contact us immediately. Lost keys are excluded from standard insurance coverage and replacement costs may apply.
86. What if the vehicle is damaged?
Contact Kibabu Cars immediately and provide details and photographs where possible. Do not arrange repairs without contacting us unless emergency circumstances require immediate action.
87. What if I have an accident?
Ensure everyone’s safety, contact the relevant authorities where required, and contact Kibabu Cars immediately.
88. What if I lose my driving documents?
Contact Kibabu Cars immediately and follow the appropriate procedure with the relevant authorities.
Rental Rules
89. Can I use the rental car anywhere in Zanzibar?
The vehicle may be used throughout Zanzibar subject to the rental agreement and local laws.
90. Can I take the rental car outside Zanzibar?
No. The vehicle should not be taken outside Zanzibar without prior written authorisation from Kibabu Cars.
91. Can I use the car for off-road driving?
The vehicle should not be used for extreme off-road driving unless specifically authorised. Damage resulting from misuse or inappropriate driving may not be covered by insurance.
92. Can I use the car for racing or other dangerous activities?
No. Racing, speed testing and dangerous or abusive use of the vehicle are prohibited.
93. Can I smoke in the rental car?
Smoking inside the vehicle is not permitted.
94. Can I transport pets?
Please contact us before booking if you intend to travel with a pet so we can confirm the applicable conditions.
Choosing the Right Car
95. Which car is best for couples?
A Nissan Juke or Toyota RAV4 3-Door can be a good option for couples, depending on luggage and itinerary.
96. Which car is best for families?
The Toyota RAV4 5-Door, Toyota Vanguard or Toyota Alphard can be suitable for families depending on the number of passengers and luggage.
97. Which car is best for a large group?
The Toyota Alphard is a spacious option for larger groups and families.
98. Which car is best for comfort and premium travel?
The Toyota Harrier and Toyota Prado are suitable options for travellers looking for additional comfort and a more premium driving experience.
99. Which car is the most affordable?
The Nissan Juke starts from USD 25/day, making it one of our most affordable rental options.
Customer Support & Contact
100. Do you provide support during the rental?
Yes. Kibabu Cars provides 24/7 customer support during your rental.
101. Can I contact Kibabu Cars on WhatsApp?
Yes.
📱 WhatsApp & Phone: +255 772 755 788
102. Can I contact you before arriving in Zanzibar?
Absolutely. We recommend contacting us before arrival so we can prepare your vehicle and Zanzibar Driving Permit in advance.
103. Can you help me choose the right car?
Yes. Tell us your number of passengers, luggage, travel dates and planned destinations, and we can recommend suitable vehicles.